Health Information Management Department is open Monday – Friday 9:00am – 4:00pm for release of medical records.
|Jackson General Hospital
|Morad Hughes Health Center
HIM can usually respond to requests for medical records within 30 days. The average turnaround time is 2-3 weeks.
Records cannot be provided immediately due to the time it takes to gather the requested information and process the request.
Medical Records may be mailed to you, or you may call ahead and make an appointment to pick them up.
Medical Records may be faxed to your physicians.
How to request Records:
- You Provider can request records, free of charge (provider: someone providing professional medical care)
- You can call for the authorization form to receive your records by mail, the form will be sent to your address with a pre-addressed, stamped envelope. Complete the form and mail back to the medical records department.
- Make an appointment, or walk in.
Call 304-373-1616 for more information
Understanding Health Information Privacy
The HIPAA Privacy Rule provides federal protections for individually identifiable health information held by covered entities and their business associates and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of health information needed for patient care and other important purposes.
The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use to assure the confidentiality, integrity, and availability of electronic protected health information.